Seven concrete actions. Most under 5 minutes each. We've labelled what's optional so you can skip what doesn't apply.
We'll tell you exactly why and what to provide to resolve it. Most issues are address-proof or source-of-funds clarifications. Failed KYC means we can't accept your investment, but you don't lose anything trying.
Most jurisdictions are supported, with restrictions on a small number of sanctioned countries. We'll flag any restrictions during onboarding before you commit funds.
On-chain transactions are final once signed. Before signing, you'll see a clear summary — product, amount, token ID, fees. We strongly encourage reading carefully. If something genuinely goes wrong (technical error, not user choice), our team will help recover.
150$ (or AED 500 equivalent) is the floor for Off-Plan and Rentals Pool. CEG Equity Token starts at $4,000 (Batch 1) — currently $6,250. Delta NFT mints at $1,250. Minimums are fixed per product.
Government-issued photo ID (passport or national ID). Proof of address (utility bill or bank statement under 3 months old). Source of funds explanation (employment, business income, savings). Most investors have all three in their phone already.
For Rentals Yield Pool: distribution arrives the 1st of the month following your investment, then every 1st thereafter. For Off-Plan: at handover (2–3 years). For Equity Token: multi-year hold, no scheduled distribution. For Delta NFT: redeem anytime, no scheduled distribution.